o Assist the VP to develop robust transportation plans to ensure timely delivery of shipments
o Implement and manage a logistics information system (real time visibility) to track the location and status of goods
o Manage transportation process, monitor shipping activities, escalate as required and implement corrective actions to maintain timely product delivery
o Manage shipping process complaints and claims, escalate as required, conduct root cause analysis and implement preventative measures/actions to minimise future occurrences
o Process and review carrier invoices and documentation and analyse transportation costs and controls
o Monitor and evaluate performance of transportation vendors to agreed KPI’s (including OTD, costs, customer satisfaction) and make recommendations on preferred vendors
o Prepare and submit import/export documents to customs on a timely basis and maintain compliance with relevant regulations
o Cooperate with customs to complete clearance procedures and resolve/escalate any issues (including environmental or regulatory) for import/export cargo to ensure efficient clearance
o Evaluate and optimise the use of customs brokers and freight forwarders globally
o Coordinate with other relevant departments including warehouse, QA, production and finance to ensure goods are delivered on time and in good condition
o Assist with booking materials on ERP, inventory control and property management procedures

o Carry out all duties and responsibilities to the company standard within the timescales required
o Maintain compliance with Health & Safety policies and procedures
o Maintain compliance with QMS policies and procedures
o Maintain compliance with GDPR and Cyber Security policies and procedures
o Perform any other reasonable duties and responsibilities as required